Return Policy

At HelpTrumpFight, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward return process. Please review our Return Policy below to understand your options and the steps involved in returning an item.

1. Eligibility for Returns

Return Window: You may return items within 30 days from the date of delivery for a refund or exchange. After 30 days, we cannot accept returns.
Condition of Items: To be eligible for a return, items must be in their original condition—unworn, unwashed, unaltered, and with all original tags and packaging intact.
Non-Returnable Items: Customized or personalized items, clearance items, and gift cards are final sale and cannot be returned or exchanged unless they arrive damaged or defective.

2. Return Process

Initiate a Return: To start a return, please contact our customer service team at please@helptrumpfight.com with your order number, the item(s) you wish to return, and the reason for the return. We will respond with further instructions and a return authorization number.
Packing Your Return: Please securely pack the item(s) in the original packaging, if possible, and include the return authorization number inside the package. Failure to include this information may delay the processing of your return.
Shipping the Return: You are responsible for the cost of return shipping unless the return is due to our error or a defective product. We recommend using a trackable shipping method, as we are not responsible for lost or damaged returns.

3. Refunds

Refund Processing: Once we receive and inspect your returned item(s), we will notify you via email of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within [Insert Number] business days.
Shipping Costs: Original shipping costs are non-refundable unless the return is due to our error or a defective product.
Partial Refunds: In certain situations, only partial refunds may be granted (e.g., if the item shows signs of use or is not returned in its original condition).

4. Exchanges

Exchange Process: If you would like to exchange an item for a different size or color, please contact us at please@helptrumpfight.com to arrange the exchange. Exchanges are subject to product availability. If the desired item is not available, we will process a refund instead.
Return Shipping for Exchanges: You are responsible for the cost of return shipping unless the exchange is due to our error or a defective product.

5. Damaged or Defective Items

Reporting Damages: If you receive an item that is damaged or defective, please contact us immediately at please@helptrumpfight.com with your order number, a description of the issue, and photos of the damaged or defective product. We will work with you to resolve the issue as quickly as possible.
Replacement or Refund: Depending on the situation, we will offer you a replacement item or a refund. If a replacement is not available, we will issue a full refund.

6. Late or Missing Refunds

Processing Time: If you haven’t received a refund after 7 business days, please first check with your bank or credit card company, as there may be a processing delay.
Contact Us: If you’ve done this and still have not received your refund, please contact us at please@helptrumpfight.com, and we will assist you further.

7. Gifts

Gift Returns: If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received and processed, a gift certificate will be mailed to you.
Gift Purchases: If the item wasn’t marked as a gift at the time of purchase, or the gift giver had the order shipped to themselves to give to you later, we will send the refund to the original purchaser.

8. Contact Us

If you have any questions or concerns about our Return Policy, please don’t hesitate to contact us.

We are committed to providing you with the best possible service and ensuring your satisfaction with every purchase.